:root{font-family:"맑은 고딕","Malgun Gothic",system-ui,sans-serif;color:#172b42;background:#f4f7fb;font-size:16px;line-height:1.6;--navy:#142c44;--blue:#245cda;--line:#dce4ee;--muted:#596b80;--white:#fff}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer;min-height:44px;border:1px solid var(--line);background:#fff;color:var(--navy);border-radius:8px;padding:9px 15px;transition:background .15s}button:hover{background:#eef3fa}button:disabled{opacity:.55;cursor:wait}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #8db0ff;outline-offset:2px}.primary{background:var(--blue);color:#fff;border-color:var(--blue);font-weight:700}.primary:hover{background:#164cc1}.quiet{border:0;background:transparent;color:var(--muted)}.sidebar{position:fixed;inset:0 auto 0 0;width:228px;background:var(--navy);color:#fff;padding:34px 20px;display:flex;flex-direction:column}.brand{display:flex;gap:13px;align-items:center;font-size:22px;font-weight:750;margin:0 12px 46px}.brand-mark{border:1px solid #7590ab;border-radius:12px;width:43px;height:43px;display:grid;place-items:center;font-size:25px}.brand small{display:block;font-size:12px;font-weight:400;letter-spacing:.12em;color:#bacadb}.sidebar nav{display:grid;gap:9px}.nav{color:#c7d6e5;background:transparent;border:0;text-align:left;padding:13px 16px;display:flex;justify-content:space-between;align-items:center}.nav:hover,.nav.active{background:#284660;color:#fff}.nav.active{box-shadow:inset 3px 0 #80b6ff}.nav span{font-size:13px;background:#416481;padding:0 7px;border-radius:5px}.sidebar-bottom{margin-top:auto;padding:20px 13px 0;display:grid;font-size:13px;color:#b9cada;border-top:1px solid #385167;gap:5px}.sidebar-bottom strong{color:#fff;font-size:15px}.workspace{margin-left:228px}header{height:92px;padding:20px 38px;border-bottom:1px solid var(--line);background:#fff;display:flex;align-items:center;justify-content:space-between;gap:24px;position:sticky;top:0;z-index:5}#search-form{display:flex;align-items:center;gap:10px;width:min(580px,65%)}#search-form>span{font-size:30px;color:#64748b}#search-form input{border:0;background:transparent;min-width:0}input,select,textarea{width:100%;border:1px solid #bfccdc;border-radius:7px;background:#fff;padding:10px 12px;min-height:44px;color:#172b42}textarea{resize:vertical}input::placeholder,textarea::placeholder{color:#748397;font-size:14px}main{padding:34px 38px 24px;max-width:1500px;margin:auto}.page-head{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:24px;gap:16px}h1{font-size:29px;letter-spacing:-.04em;margin:3px 0}h2{font-size:22px;margin:3px 0}h3{font-size:17px;margin:0 0 12px}.muted,.page-head p{color:var(--muted);font-size:14px;margin:5px 0}.eyebrow{font-size:12px;letter-spacing:.1em;font-weight:700;color:#63758c}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:30px}.metric{border:1px solid var(--line);background:#fff;border-radius:12px;padding:20px 24px;text-align:left;display:flex;align-items:center;justify-content:space-between}.metric strong{font-size:30px;font-weight:650}.metric small{display:block;font-size:13px;color:var(--muted)}.metric.warn strong{color:#b54422}.section-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:14px}.filters{display:flex;gap:8px;flex-wrap:wrap}.chip{min-height:36px;font-size:14px;padding:5px 13px;border-radius:20px}.chip.selected{background:#e8efff;border-color:#779ce7;color:#184dac;font-weight:700}.list{display:grid;gap:10px}.case-row{width:100%;background:white;border:1px solid var(--line);border-radius:11px;padding:19px 22px;text-align:left;display:grid;grid-template-columns:150px minmax(0,1fr) 150px;gap:20px;align-items:center}.case-row:hover{border-color:#88a8dc;background:#fff}.contact strong{font-size:16px}.meta{color:var(--muted);font-size:13px}.case-summary{font-weight:600;font-size:16px;overflow-wrap:anywhere}.next{color:var(--muted);font-size:14px;margin-top:4px}.row-end{text-align:right}.badge{display:inline-block;background:#eef2f7;color:#455b73;border-radius:5px;padding:3px 8px;font-size:13px;white-space:nowrap}.badge.open{background:#e9f0ff;color:#2456ae}.badge.done{background:#e5f4ec;color:#24724c}.due{font-size:13px;margin-top:6px;color:#65748a}.due.overdue{color:#b44427}.empty{text-align:center;padding:60px 24px;background:#fff;border:1px dashed #bdcddd;border-radius:12px;color:var(--muted)}.empty h3{color:#233c57}.order-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.order-card,.panel{padding:24px;border:1px solid var(--line);border-radius:12px;background:#fff}.order-top{display:flex;justify-content:space-between;gap:12px}.order-card h3{margin:12px 0 2px}.order-card p{margin:7px 0;font-size:14px;overflow-wrap:anywhere}.order-bottom{display:flex;justify-content:space-between;align-items:center;gap:12px;border-top:1px solid #e9eef4;padding-top:16px;margin-top:18px}.panel{margin-bottom:16px}.status-line{display:flex;justify-content:space-between;align-items:center;padding:14px 0;border-bottom:1px solid #edf0f4;gap:20px}.status-line:last-child{border:0}.status-line span{font-size:14px;color:var(--muted)}.demo-banner{padding:8px 38px;background:#fff3d9;color:#795919;font-size:13px}footer{padding:14px 38px 24px;font-size:12px;color:#61748a}.notice{padding:13px 18px;border-left:3px solid #e5a94e;background:#fff9ed;font-size:14px;margin-bottom:20px}dialog{padding:0;border:1px solid var(--line);border-radius:16px;width:660px;max-width:calc(100vw - 30px);max-height:92vh;box-shadow:0 24px 90px #0e294839}dialog::backdrop{background:#152b4566}.dialog-head{display:flex;justify-content:space-between;align-items:center;padding:23px 28px;border-bottom:1px solid var(--line)}.dialog-body{padding:23px 28px;max-height:65vh;overflow-y:auto}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}label{display:block;font-size:14px;font-weight:650;margin-bottom:17px}label input,label textarea,label select{display:block;margin-top:5px;font-weight:400}label .required{font-size:11px;color:#a14a31;font-weight:400;margin-left:6px}.dialog-foot{padding:17px 28px;border-top:1px solid var(--line);display:flex;gap:12px;justify-content:space-between;align-items:center;flex-wrap:wrap}.dialog-foot>span{font-size:12px;color:var(--muted)}#form-error{color:#ac2f2f;font-size:14px;width:100%;margin:0}#form-error:empty{display:none}details{border-top:1px solid var(--line);padding-top:13px;margin-top:5px}summary{cursor:pointer;font-size:14px;color:#476079;padding:7px 0}.inline{display:flex;gap:8px}.inline input{min-width:0}.order-linker{margin:10px 0 15px}.link-result{display:block;width:100%;text-align:left;font-size:13px;margin:7px 0}.linked{padding:12px 15px;border:1px solid #bcd0f5;border-radius:8px;background:#f2f6ff;margin-bottom:18px;font-size:14px}.timeline{border-top:1px solid var(--line);padding-top:20px;margin-top:20px}.event{border-left:2px solid #c3d3ea;padding:0 0 18px 15px;margin-left:4px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}.event small{display:block;color:var(--muted);font-size:12px;margin-bottom:5px}#followup{border-top:1px solid var(--line);padding-top:20px;margin-top:20px}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);background:#18384e;color:#fff;border-radius:9px;padding:14px 24px;box-shadow:0 5px 20px #18384e22;z-index:20;max-width:90vw}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.error-box{background:#fff2ef;color:#932d1d;padding:18px;border-radius:9px}
@media(max-width:1050px){.sidebar{width:190px;padding:25px 12px}.workspace{margin-left:190px}header,main{padding-left:24px;padding-right:24px}.case-row{grid-template-columns:120px minmax(0,1fr)}.row-end{grid-column:2;text-align:left}.cards{gap:10px}.metric{padding:16px}.order-grid{grid-template-columns:1fr}header{gap:12px}header>.primary{font-size:14px;white-space:nowrap}}
@media(max-width:700px){.sidebar{position:static;width:auto;padding:16px}.brand{margin:0 0 13px;font-size:18px}.brand small,.sidebar-bottom{display:none}.brand-mark{width:32px;height:32px;font-size:19px}.sidebar nav{display:flex;gap:6px;overflow-x:auto}.nav{white-space:nowrap;font-size:13px;padding:9px}.nav span{margin-left:5px}.workspace{margin:0}header{height:auto;position:static;flex-wrap:wrap;padding:15px}#search-form{width:100%}header>.primary{width:100%}main{padding:22px 15px}.page-head{align-items:flex-start}h1{font-size:25px}.cards{grid-template-columns:1fr;gap:8px;margin-bottom:24px}.metric{padding:12px 17px}.metric strong{font-size:25px}.metric small{display:inline;margin-left:10px}.section-head{align-items:flex-start;flex-direction:column}.case-row{grid-template-columns:1fr;gap:8px;padding:17px}.row-end{grid-column:1}.form-grid{grid-template-columns:1fr;gap:0}.dialog-head,.dialog-body,.dialog-foot{padding:18px}.dialog-body{max-height:60vh}.dialog-foot>span{display:none}.dialog-foot button{width:100%}.demo-banner,footer{padding:12px 15px}.status-line{align-items:flex-start;flex-direction:column;gap:4px}}
#search-form button{white-space:nowrap;flex-shrink:0}
@media(min-width:701px) and (max-width:900px){.sidebar{position:static;width:auto;padding:14px 20px}.brand{margin:0 0 10px;font-size:18px}.brand small,.sidebar-bottom{display:none}.brand-mark{width:30px;height:30px;font-size:19px}.sidebar nav{display:flex;gap:8px}.nav{font-size:14px;padding:10px 13px;white-space:nowrap}.nav span{margin-left:8px}.workspace{margin:0}header{position:static}.metric{padding:16px 14px}.metric small{font-size:12px}.metric strong{font-size:26px}.section-head{align-items:flex-start;flex-direction:column}}
@media(max-width:700px){.sidebar nav{display:grid;grid-template-columns:1fr 1fr;overflow:visible}.nav{justify-content:flex-start}.nav span{margin-left:8px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}

/* 0.3: focused work queues, conversation context and paged order list. */
.queue-cards{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:24px}
.queue-card{text-align:left;display:grid;grid-template-columns:1fr auto;padding:18px 20px;border-radius:10px;gap:3px 12px}
.queue-card strong{grid-row:span 2;font-size:29px;font-variant-numeric:tabular-nums}.queue-card small{color:var(--muted);font-size:12px}.queue-card.selected{border-color:var(--blue);box-shadow:inset 0 3px var(--blue);background:#f5f8ff}
.case-toolbar{display:flex;align-items:end;gap:12px;margin:22px 0;flex-wrap:wrap}.case-toolbar form{flex:1;min-width:200px}.case-toolbar label{margin:0;min-width:115px;font-size:12px}.case-toolbar input,.case-toolbar select{font-size:14px}.case-toolbar form button{white-space:nowrap}
.case-workspace{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(300px,1fr);gap:20px;align-items:start}.case-workspace .list{gap:0;border:1px solid var(--line);border-radius:10px;overflow:hidden}.case-workspace .list:has(.empty){border:0}.case-workspace .case-row{border:0;border-bottom:1px solid var(--line);border-radius:0;grid-template-columns:minmax(0,1fr) auto;padding:18px;gap:8px 12px}.case-workspace .case-row>.contact{grid-column:1}.case-workspace .case-row>div:nth-child(2){grid-row:2;grid-column:1/-1}.case-workspace .case-row .row-end{grid-column:2;grid-row:1;text-align:right}.case-workspace .case-row.selected{background:#edf3ff;box-shadow:inset 3px 0 var(--blue)}.case-workspace .case-row .case-summary{font-size:14px}.case-preview{border:1px solid var(--line);border-radius:10px;padding:22px;background:#fff;position:sticky;top:112px;max-height:calc(100vh - 135px);overflow:auto;min-width:0}.case-preview .empty{border:0;padding:45px 8px}.preview-head{display:flex;gap:12px;align-items:start;justify-content:space-between}.preview-head h2{font-size:20px}.preview-summary{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px}.next-action{background:#f3f6fb;border-radius:8px;padding:14px;margin:16px 0}.next-action strong{display:block;font-size:14px;overflow-wrap:anywhere}.case-preview>.primary{width:100%}.context-title{margin:22px 0 12px}.context-order{border-top:1px solid var(--line);padding:13px 0;overflow-wrap:anywhere;font-size:14px}.context-order .badge{margin-top:8px}
.order-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;background:#fff;padding:16px 20px;border:1px solid var(--line);border-radius:10px}.order-toolbar label{margin:0;min-width:150px;font-size:12px}.identity-note{margin:15px 0}.orders-table{border:1px solid var(--line);border-radius:10px;background:white;overflow:hidden}.order-table-head,.order-table-row{display:grid;grid-template-columns:minmax(160px,1fr) minmax(180px,1.5fr) minmax(120px,.8fr) 125px;gap:18px;padding:18px 20px}.order-table-head{background:#edf2f8;color:#4d627a;font-size:12px;font-weight:700;padding-top:12px;padding-bottom:12px}.order-table-row{border-top:1px solid var(--line);font-size:14px;overflow-wrap:anywhere}.order-table-row:hover{background:#f8faff}.order-table-row p{margin:6px 0}.order-table-row details{border:0;padding:0;margin:0}.order-table-row summary{font-size:12px}.order-actions{display:grid;align-content:start;gap:6px}.order-actions button{font-size:13px;padding:8px}.pagination{display:flex;justify-content:space-between;gap:15px;align-items:center;padding:18px 0;font-size:12px;color:var(--muted)}.pagination>div{display:flex;align-items:center;gap:15px;white-space:nowrap}.related-cases{margin:12px 0}.due-shortcuts{display:flex;align-items:center;gap:8px;margin:-5px 0 18px;flex-wrap:wrap}.due-shortcuts span{font-size:12px;color:var(--muted)}.due-shortcuts button{font-size:13px;min-height:36px;padding:4px 12px}
@media(min-width:901px){.sidebar{width:204px;padding-left:14px;padding-right:14px}.workspace{margin-left:204px}header{height:78px;padding:15px 28px}main{padding:27px 28px}.brand{margin-bottom:32px}.nav{font-size:14px}.case-preview{top:98px}}
@media(max-width:1150px){.queue-card{padding:14px}.queue-card small{display:none}.case-workspace{grid-template-columns:1fr}.case-preview{position:static;max-height:none}.order-table-head,.order-table-row{grid-template-columns:minmax(130px,1fr) minmax(160px,1.4fr) 120px}.order-table-head>span:last-child{display:none}.order-actions{grid-column:1/-1;display:flex;flex-wrap:wrap}.case-workspace .list{max-height:420px;overflow:auto}}
@media(max-width:700px){.queue-cards{grid-template-columns:1fr 1fr}.queue-card{font-size:13px}.queue-card strong{font-size:24px}.order-table-head{display:none}.order-table-row{grid-template-columns:1fr;gap:8px}.order-table-row>div{grid-column:1}.pagination{flex-direction:column;align-items:stretch}.pagination>div{justify-content:space-between}.case-toolbar label{flex:1}.case-toolbar form{min-width:100%}.case-preview{padding:18px}.order-toolbar{align-items:start;flex-direction:column}.order-toolbar label{width:100%}.case-workspace .case-row{grid-template-columns:1fr}.case-workspace .case-row .row-end{grid-column:1;grid-row:3;text-align:left}}

.draft-banner{padding:12px 28px;background:#fff5db;border-bottom:1px solid #e5cb87;display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:14px}.draft-banner[hidden]{display:none}.draft-banner>span{flex:1;min-width:200px}

.workflow-actions{display:flex;flex-wrap:wrap;gap:8px;padding:14px;background:#f3f6fb;border-radius:8px;margin-bottom:18px}.workflow-actions>span,.workflow-actions>small{width:100%;font-size:13px;color:var(--muted)}.workflow-actions>button{font-size:13px}.workflow-actions>small{line-height:1.6}#followup{margin-top:0;margin-bottom:20px;border-top:0;border-bottom:1px solid var(--line);padding:0 0 16px}

.event-note,.event-intake{border-left-color:#245cda}.event-change{color:var(--muted);font-size:13px;background:#f5f7fa}.event small{font-weight:600}

.history-match{font-size:13px;color:#2456ae;background:#eef4ff;padding:6px 9px;border-radius:5px;margin-top:7px;overflow-wrap:anywhere}

.attachment-panel{border-top:1px solid var(--line);margin-top:20px;padding-top:20px}.attachment-panel label{margin-top:15px}.attachment-link{display:block;padding:10px 0;color:#2456ae;overflow-wrap:anywhere}.attachment-link small{display:block;color:var(--muted)}input[type=file]{font-size:13px;max-width:100%}

.attachment-item{display:flex;align-items:center;gap:8px;justify-content:space-between;border-bottom:1px solid var(--line)}.attachment-item>a,.attachment-item>span{min-width:0;overflow-wrap:anywhere}.attachment-item>button{flex-shrink:0;font-size:13px}
.inbox-list{display:grid;gap:14px}.inbox-message{background:#fff;border:1px solid #dfe5e3;border-radius:12px;padding:20px}.inbox-review{border-left:4px solid #b87621}.inbox-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7}.inbox-message .meta{overflow-wrap:anywhere}.inbox-pages{display:flex;justify-content:center;align-items:center;gap:16px;margin-top:22px}.inbox-pages button{min-height:44px}

.inbox-link{display:flex;align-items:end;gap:12px;flex-wrap:wrap;border-top:1px solid var(--line,#e2e8f0);padding-top:14px}.inbox-link label{flex:1;min-width:180px}.inbox-link select{width:100%;max-width:100%}
#mail-detail{margin-top:18px;padding:24px;border:1px solid var(--line);border-radius:12px;background:#fff;scroll-margin-top:82px}#mail-detail:empty{display:none}#mail-detail h3{overflow-wrap:anywhere}.mail-full-body{margin:14px 0;border:1px solid var(--line);border-radius:8px}.mail-full-body summary{min-height:44px;padding:12px 14px;cursor:pointer;font-weight:600}.mail-full-body .inbox-body{margin:0;padding:0 14px 14px}

#order-context{scroll-margin-top:100px}#order-context[hidden]{display:none}.context-products{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,260px),1fr));gap:12px}#order-context .context-order{overflow-wrap:anywhere}

#inbox-update[hidden]{display:none}.inbox-suggestions{padding:10px 0}.inbox-suggestions button{display:block;margin:8px 0;max-width:100%;text-align:left;overflow-wrap:anywhere}.inbox-totals{margin:16px 0}

#source-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;background:#f4f7fb;padding:12px;max-height:340px;overflow:auto}#source-dialog .dialog-body{min-width:0}

.collection-alert{margin:16px 32px;padding:16px 20px;border:1px solid #dbb879;border-radius:10px;background:#fff8e9;display:flex;align-items:center;justify-content:space-between;gap:16px}.collection-alert[hidden]{display:none}.collection-alert p{margin:4px 0}.collection-alert button{flex-shrink:0}@media(max-width:700px){.collection-alert{margin:12px;align-items:stretch;flex-direction:column}}

.talk-image{display:block;max-width:100%;max-height:320px;object-fit:contain;border-radius:8px} figure{margin:12px 0}
/* Workspace visual system, 0.30: restrained surfaces, compact hierarchy, green action. */
:root{font-family:"Segoe UI","Malgun Gothic",sans-serif;font-size:14px;line-height:1.55;color:#252b29;background:#f6f7f8;--navy:#263831;--blue:#23735b;--line:#e5e8e7;--muted:#66716d;--white:#fff;--accent:#23735b;--accent-soft:#e9f3ee}
body{-webkit-font-smoothing:antialiased}button,input,select,textarea{font-size:13px}button{border-radius:7px;min-height:38px;padding:8px 13px;transition:background .15s,border-color .15s;color:#414d47}button:hover{background:#f1f5f3;border-color:#c8d5ce}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:2px solid #23735b;outline-offset:3px}.primary{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600;box-shadow:0 1px 2px #15382a14}.primary:hover{background:#1a5e49;border-color:#1a5e49}input,select,textarea{border-color:#dfe5e1;border-radius:7px;min-height:38px;padding:8px 11px;color:#2b3731}input::placeholder,textarea::placeholder{color:#7c8681;font-size:13px}label{font-size:12px;color:#535e58;font-weight:600}label input,label select,label textarea{margin-top:6px}.muted,.page-head p{color:var(--muted);font-size:13px}
.sidebar{width:196px;background:#fbfcfb;color:#2f3b34;border-right:1px solid var(--line);padding:25px 12px 16px}.brand{gap:10px;margin:0 12px 29px;font-size:18px;letter-spacing:-.6px;line-height:1.3}.brand-mark{width:32px;height:32px;border:0;border-radius:10px;background:#23735b;color:white;font-size:25px;letter-spacing:-2px;font-weight:700;padding-right:2px}.brand small{font-size:9px;letter-spacing:1.8px;color:#758078;margin-top:4px;font-weight:500}.sidebar nav{gap:3px}.nav-section{font-size:10px;font-weight:600;color:#859087;letter-spacing:.4px;margin:10px 13px 6px}.nav-section:not(:first-child){margin-top:24px}.nav{padding:10px 12px;min-height:41px;border-radius:7px;gap:10px;color:#65716a;font-size:13px;font-weight:500;justify-content:flex-start}.nav svg{width:17px;height:17px;flex-shrink:0}.nav .nav-label{font:inherit;color:inherit;background:transparent;padding:0;border-radius:0;flex:1;white-space:nowrap}.nav .nav-number{background:#e9eeeb;color:#56665c;font-size:11px;font-weight:600;padding:1px 6px;min-width:20px;text-align:center}.nav:hover{background:#eef2ef;color:#263d30}.nav.active{background:#e7f1eb;color:#1b6248;box-shadow:none;font-weight:650}.nav.active .nav-number{background:#cfe4d8;color:#245d42}.nav-divider{height:1px;background:var(--line);margin:23px 10px 10px}.sidebar-bottom{border-top:1px solid var(--line);color:#7c8780;padding:16px 7px 0;gap:14px;font-size:10px}.operator{display:flex;align-items:center;gap:10px}.operator-avatar{display:grid;place-items:center;background:#e5ebe7;color:#52655a;border:1px solid #d9e1db;border-radius:50%;width:32px;height:32px;font-size:12px}.operator strong{display:block;color:#36463c;font-size:12px}.operator div>span{font-size:11px;color:#7b857f}#mode-label{font-size:10px;line-height:1.5}
.workspace{margin-left:196px}header{height:66px;padding:13px 28px;gap:18px;background:#fff;border-bottom:1px solid var(--line)}.workspace-label{font-size:12px;color:#77817b;white-space:nowrap}.workspace-label span{padding:0 12px;color:#c9ceca}#search-form{margin-left:auto;width:260px;gap:8px;background:#f6f8f7;border:1px solid #edf0ee;border-radius:7px;padding:0 8px;min-height:36px}#search-form svg{width:16px;height:16px;color:#89958d;flex-shrink:0}#search-form input{padding:6px 0;min-height:32px;font-size:12px}#search-form input::placeholder{font-size:12px}#search-form button{padding:3px 7px;font-size:11px;min-height:26px;background:#fff;border-color:#e6eae7;color:#737f76}#new-case{font-size:12px;min-height:36px;padding:8px 14px;white-space:nowrap}main{max-width:1600px;padding:26px 30px 20px}.page-head{align-items:center;margin:0 0 24px;gap:20px}h1{font-size:25px;font-weight:650;letter-spacing:-1px;color:#202e26;line-height:1.3;margin:0 0 7px}h2{font-size:21px;font-weight:650;letter-spacing:-.6px}h3{font-size:14px;font-weight:650;color:#34483b}.page-head p{font-size:12px;margin:0}.period-label{font-size:11px;color:#7b867e;border:1px solid var(--line);border-radius:6px;padding:6px 10px;background:#fff}.eyebrow{color:#77867c;font-size:10px;letter-spacing:.6px}.demo-banner{padding:7px 30px;font-size:11px;background:#fff6dc;color:#836b38}footer{padding:12px 30px 20px;font-size:10px;color:#859188}#toast{background:#244d38;font-size:13px;border-radius:7px;box-shadow:0 4px 20px #244d3820}.collection-alert{margin:12px 30px;padding:12px 16px}.collection-alert p{font-size:12px}
/* Consultation overview */
.ledger-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:0 0 24px}.ledger-metric{background:#fff;border:1px solid var(--line);border-radius:9px;padding:15px 18px;display:flex;flex-direction:column;align-items:flex-start;text-align:left;gap:10px;position:relative}.ledger-metric:hover{background:#fafcfb}.ledger-metric[aria-pressed=true]{border-color:#97bbaa;box-shadow:inset 0 0 0 1px #97bbaa}.metric-label{color:#6b7770;font-size:12px;display:flex;align-items:center;gap:7px}.metric-label i{width:6px;height:6px;border-radius:50%;background:#879b90}.state-1 .metric-label i{background:#d79945}.state-2 .metric-label i{background:#638dcd}.state-3 .metric-label i{background:#55a27d}.ledger-metric strong{font-size:27px;line-height:1.1;letter-spacing:-.6px;font-weight:650;color:#2b3d31;font-variant-numeric:tabular-nums}.ledger-metric strong small{font-size:11px;color:#869289;letter-spacing:0;font-weight:400;padding-left:5px}.ledger-board{background:#fff;border:1px solid var(--line);border-radius:10px;overflow:hidden;box-shadow:0 2px 3px #1c322204}.ledger-board-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding:0 20px;gap:15px}.ledger-months{display:flex;gap:21px;overflow:auto}.ledger-months button{border:0;border-radius:0;position:relative;background:transparent;padding:17px 0 16px;min-height:49px;white-space:nowrap;font-size:12px;color:#88918b}.ledger-months button[aria-pressed=true]{color:#245f45;font-weight:650;box-shadow:inset 0 -2px #23735b}.ledger-months button:hover{color:#23735b}.ledger-total{font-size:11px;color:#929b95;white-space:nowrap}.ledger-board .case-toolbar{padding:16px 20px;margin:0;display:flex;align-items:center;gap:9px;flex-wrap:wrap}.ledger-board .case-toolbar label{margin:0}.ledger-board .case-toolbar input,.ledger-board .case-toolbar select{margin:0;font-size:12px;min-height:35px;background:#fff}.ledger-board .ledger-search{flex:1;min-width:220px}.ledger-board .ledger-search input{background:#f8faf9;border-color:#e9edea}.ledger-board .case-toolbar select{width:125px}.ledger-board .case-toolbar button{min-height:35px;padding:6px 15px;background:#f6f8f6;font-size:12px;border-color:#e1e7e2}
.ledger-scroll{overflow:auto}.ledger-table{width:100%;min-width:810px;table-layout:fixed;border-collapse:collapse;font-size:12px}.ledger-table th{background:#f8faf9;font-size:11px;font-weight:500;color:#78857c;padding:11px 16px;border-top:1px solid #eef1ee;border-bottom:1px solid #e9eeea;text-align:left}.ledger-table td{padding:17px 16px;border-bottom:1px solid #eef1ee;vertical-align:top;overflow-wrap:anywhere}.ledger-table tr:last-child td{border-bottom:0}.ledger-table tbody tr:hover{background:#fbfdfb}.ledger-table th:nth-child(1){width:158px}.ledger-table th:nth-child(2){width:113px}.ledger-table th:nth-child(4){width:83px}.ledger-table th:nth-child(5){width:124px}.ledger-table th:nth-child(6){width:76px}.ledger-customer{display:flex;gap:9px;align-items:center;min-height:30px}.customer-avatar{width:29px;height:29px;flex-shrink:0;border:1px solid #e1e8e3;background:#f0f4f1;border-radius:50%;display:grid;place-items:center;color:#718a78;font-size:11px}.ledger-customer strong{font-size:12px;font-weight:600;color:#435247}.ledger-customer small{display:block;font-size:10px;color:#89928c;margin-top:3px;white-space:nowrap}.channel-stack{display:flex;flex-direction:column;align-items:flex-start;gap:5px}.channel-badge{display:inline-flex;gap:5px;align-items:center;white-space:nowrap;font-size:10px;padding:3px 7px;border-radius:4px;background:#f0f3f1;color:#64756b;line-height:1.6}.channel-badge i{width:5px;height:5px;border-radius:50%;background:currentColor}.channel-badge.naver{color:#2c8552;background:#ecf8f0}.channel-badge.kakao{color:#7b651e;background:#fff8d9}.channel-badge.email{color:#576cb0;background:#f0f3fc}.ledger-open{display:flex;align-items:flex-start;gap:9px;width:100%;border:0;border-radius:4px;padding:2px 0;margin:0;background:transparent;text-align:left;min-height:30px;font-size:13px;line-height:1.7;font-weight:500;color:#384b40;white-space:pre-wrap;overflow-wrap:anywhere}.ledger-open>span:first-child{flex:1}.ledger-open:hover{background:transparent;color:#1d7b51}.row-arrow{color:#98a99e;font-size:14px;flex-shrink:0}.ledger-note{font-size:11px;line-height:1.6;color:#839087;white-space:pre-wrap;margin:6px 0 0;padding:0;border:0}.ledger-note>span{color:#839087;font-size:10px;margin-right:3px}.kind-label{font-size:11px;color:#7b897f;display:block;padding-top:5px}.ledger-table select{font-size:11px;min-height:30px;padding:4px 7px;border-radius:5px;width:96px;font-weight:500}.ledger-table .status-0{background:#fff8eb;color:#9b682c;border-color:#f0e4cf}.ledger-table .status-1{background:#edf3fd;color:#4b70a6;border-color:#dce7f8}.ledger-table .status-2{background:#edf6f0;color:#538268;border-color:#dcebe1}.ledger-table time{display:block;padding-top:6px;color:#8e9891;font-size:11px;font-variant-numeric:tabular-nums;white-space:nowrap}.ledger-error:empty{display:none}.ledger-error{font-size:11px;color:#a4443e}.ledger-board-foot{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 20px;border-top:1px solid var(--line);font-size:11px;color:#88968c}.ledger-board-foot>div{display:flex;gap:17px}.ledger-board-foot strong{color:#4e6657;font-weight:600;margin-left:3px}.ledger-footnote{font-size:10px;color:#8a968e;margin:11px 1px 0}.ledger-empty{text-align:center;padding:42px 15px;color:#6c7f71}.ledger-empty strong{font-size:14px}.ledger-empty p{font-size:12px;color:#8d998f}
#ledger-new{border:1px solid #c7ded0;padding:15px 20px;margin:0 0 20px;background:#fff;border-radius:9px}#ledger-new:not([open]){display:none}#ledger-new summary{font-size:13px;font-weight:600;color:#2e6144;padding:3px 0}#ledger-new summary span{font-size:11px;font-weight:400;margin-left:10px}.ledger-add{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:16px}.ledger-add label{margin:0}.ledger-wide{grid-column:1/-1}.ledger-add button{justify-self:start}.ledger-add #ledger-add-error{grid-column:2/-1;color:#a4443e;font-size:12px}
/* Detail drawer: conversation and context share a quiet, stable layout. */
dialog{border-color:#dfe6e0;border-radius:12px;box-shadow:0 12px 60px #18352326}dialog::backdrop{background:#24352b3d}.dialog-head{padding:18px 22px}.dialog-head h2{font-size:18px}.dialog-body{padding:20px 22px}.dialog-foot{padding:14px 22px}.dialog-foot>span{font-size:11px}#ledger-dialog{width:min(890px,calc(100vw - 50px));height:100dvh;max-height:100dvh;max-width:calc(100vw - 30px);margin:0 0 0 auto;border-radius:12px 0 0 12px;border-width:0 0 0 1px}#ledger-dialog .dialog-head{height:76px;align-items:center;background:#fff}#ledger-detail-close{font-size:11px;min-height:32px;padding:6px 10px}#ledger-detail-body{display:grid;grid-template-columns:minmax(0,1fr) 250px;height:calc(100dvh - 76px);overflow:auto}.ledger-conversation{padding:26px;background:#fff;min-width:0;overflow:auto}.ledger-context{padding:24px 20px;background:#f8faf8;border-left:1px solid #e8ede9;font-size:12px;overflow:auto;overflow-wrap:anywhere}.ledger-context h3{font-size:11px;letter-spacing:.1px;color:#8b978d;margin:0 0 12px;font-weight:600}.ledger-context h3:not(:first-child){margin-top:26px}.ledger-context>strong{font-size:16px;font-weight:600;color:#354b3c}.ledger-context p{font-size:11px;color:#7c8d80;line-height:1.7}.ledger-context button{font-size:11px;min-height:33px;padding:6px 8px}.ledger-context article{border-bottom:1px solid #e4ebe5;padding:10px 0}.ledger-context .attachment-panel{padding-top:0;border:0}.ledger-context input[type=file]{font-size:10px;padding:6px;min-height:30px}.ledger-context .attachment-panel h3{margin-top:26px}.ledger-context .attachment-panel>p{font-size:10px}.ledger-context .badge{background:#e9f2ec;color:#548567;font-size:10px}.ledger-bubble{background:#f5f8f5;border:1px solid #e7eee8;border-radius:4px 12px 12px 12px;padding:14px 16px;margin:12px 0 20px;overflow-wrap:anywhere}.ledger-bubble small{font-size:10px;color:#89988b}.ledger-bubble p{font-size:13px;line-height:1.8;margin:7px 0 0;white-space:pre-wrap}.ledger-bubble.note{background:#fffaf0;border-color:#f1e9d5}.ledger-conversation .timeline{margin-top:24px;border-color:#e5ece6}.ledger-conversation .timeline h3{font-size:12px;color:#758879}.ledger-conversation .event{font-size:13px;line-height:1.8;border:1px solid #e4ede7;background:#f5f9f6;border-radius:4px 12px 12px 12px;padding:12px 15px;margin:12px 0}.ledger-conversation .event small{font-size:10px;color:#8a998e;font-weight:400}#ledger-note-form{margin-top:28px;padding-top:18px;border-top:1px solid var(--line)}#ledger-note-form .muted{font-size:10px}#ledger-note-error{color:#a4443e;font-size:12px}.ledger-context details{margin-top:24px}.ledger-context summary{font-size:11px}.attachment-link{color:#346c4a;font-size:12px}
/* Shared components: orders, customers, reports and collection screens. */
.panel,.order-card,.inbox-message{border-color:var(--line);border-radius:9px;padding:20px;box-shadow:0 1px 3px #1d332104}.panel h3{font-size:14px}.panel p{font-size:13px;line-height:1.8}.case-row{border-color:var(--line);border-radius:8px;padding:16px 18px}.case-summary{font-size:14px}.next,.meta{font-size:12px}.badge{font-size:11px;border-radius:4px;background:#f0f4f1;color:#5d7364}.badge.open{background:#edf4fc;color:#47719d}.badge.done{background:#eaf4ed;color:#4e7f60}.order-card h3{font-size:15px}.order-card p{font-size:12px}.order-bottom{border-color:#edf1ed}.case-toolbar{gap:12px}.case-toolbar label{font-size:11px}.chip{font-size:12px;min-height:32px;padding:5px 12px;border-radius:6px}.chip.selected{background:#eaf4ed;color:#2f7147;border-color:#a8c9b2}.table-wrap{overflow:auto}.table-wrap table{width:100%;border-collapse:collapse;font-size:12px}.table-wrap th{padding:11px 12px;text-align:left;color:#7c8c80;background:#f6f9f6;border-bottom:1px solid var(--line);font-weight:500}.table-wrap td{padding:12px;border-bottom:1px solid #edf2ed;vertical-align:top}.table-wrap small{color:#89978b}.sales-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:20px 0}.sales-metric{margin:0;padding:18px}.sales-metric h3{font-size:11px;color:#6e8174;font-weight:500;min-height:34px;margin:0 0 10px}.sales-metric h2{font-size:24px;font-variant-numeric:tabular-nums;letter-spacing:-.7px;color:#2e533b;overflow-wrap:anywhere}.sales-metric p{font-size:10px;color:#8a998e;line-height:1.7;margin:10px 0 0}.notice,.error-box{border-radius:7px;font-size:12px}.next-action{font-size:12px}.status-line{padding:12px 0}.status-line span{font-size:12px}.empty{border-color:#d9e4dc;background:#fff;border-radius:9px}.empty h3{font-size:15px;color:#3b6047}.empty p{font-size:12px}.inbox-body{font-size:13px}.inbox-message .meta{font-size:11px}
@media(min-width:1500px){.sidebar{width:212px}.workspace{margin-left:212px}main{padding:32px 40px}.ledger-table th:nth-child(1){width:180px}.ledger-table th:nth-child(2){width:130px}.ledger-table th:nth-child(4){width:110px}.ledger-table th:nth-child(5){width:140px}.ledger-table th:nth-child(6){width:95px}.ledger-open{font-size:14px}.ledger-customer strong{font-size:13px}.ledger-table td{padding:19px 20px}}
@media(max-width:1050px){.sidebar{width:174px;padding:22px 9px 14px}.workspace{margin-left:174px}.brand{margin-left:10px}.nav{font-size:12px;padding:10px 9px;gap:8px}.workspace-label{display:none}header{padding:12px 20px}main{padding:22px 20px}.ledger-table{min-width:775px}.ledger-table th:nth-child(1){width:137px}.ledger-table th:nth-child(2){width:98px}.ledger-table th:nth-child(4){width:77px}.ledger-table th:nth-child(5){width:116px}.ledger-table th:nth-child(6){width:67px}.ledger-table th,.ledger-table td{padding-left:12px;padding-right:12px}.sales-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.sidebar{position:static;width:100%;padding:10px 12px;border-right:0;border-bottom:1px solid var(--line);display:block}.brand{margin:0 0 10px;font-size:16px}.brand small,.nav-section,.nav-divider,.sidebar-bottom{display:none}.sidebar nav{display:flex;overflow:auto;gap:4px}.nav{flex-shrink:0;min-height:42px;padding:8px 10px}.nav svg{display:none}.workspace{margin:0}header{height:60px;padding:10px 14px;gap:9px}#search-form{width:auto;flex:1;margin:0;min-width:0}#new-case{font-size:11px;padding:8px 10px}main{padding:22px 14px}.page-head{margin-bottom:20px}.page-head h1{font-size:23px}.page-head p{font-size:11px}.period-label{display:none}.ledger-metrics{gap:8px;grid-template-columns:repeat(2,minmax(0,1fr));margin-bottom:20px}.ledger-metric{padding:12px 14px;gap:8px}.ledger-metric strong{font-size:25px}.ledger-board-head{padding:0 14px}.ledger-board .case-toolbar{padding:12px;gap:8px}.ledger-board .case-toolbar label{flex:1}.ledger-board .ledger-search{min-width:100%}.ledger-board .case-toolbar select{width:100%}.ledger-board .case-toolbar input,.ledger-board .case-toolbar select{min-height:40px}.ledger-board .case-toolbar button{min-height:40px}.ledger-add{grid-template-columns:1fr 1fr}.ledger-board-foot{padding:12px;font-size:10px}.ledger-footnote{font-size:10px;line-height:1.7}#ledger-dialog{width:100vw;max-width:100vw;border-radius:0}#ledger-detail-body{grid-template-columns:1fr;height:calc(100dvh - 76px);display:block}.ledger-conversation{overflow:visible;padding:20px}.ledger-context{overflow:visible;border-left:0;border-top:1px solid var(--line);padding:20px}.sales-metrics{gap:10px}.sales-metric{padding:14px}.sales-metric h2{font-size:21px}.collection-alert{margin:12px 14px}footer{padding:12px 14px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
/* Final readability pass: metadata remains subordinate without faint microtype. */
.nav{font-size:13px}.nav-section{color:#707c74;font-size:11px}.page-head p{font-size:13px;color:#69766d}.ledger-table th{font-size:12px;color:#69776d}.ledger-customer strong{font-size:13px}.ledger-customer small{font-size:11px;color:#6b7c6f}.channel-badge{font-size:11px}.ledger-open{font-size:14px;color:#344c3d}.ledger-note{font-size:12px;color:#6c7e70}.ledger-note>span{font-size:11px;color:#657c6d}.kind-label{font-size:12px;color:#677e6e}.ledger-table time{font-size:12px;color:#6e7e73}.ledger-table select{font-size:12px}.ledger-board-foot{font-size:12px;color:#6c7f71}.ledger-footnote{font-size:11px;color:#718176}.ledger-total{font-size:12px;color:#6e7f72}.ledger-months button{font-size:13px}.ledger-board .case-toolbar input,.ledger-board .case-toolbar select{font-size:13px}.metric-label{font-size:13px;color:#63756a}.ledger-metric strong{font-size:29px}.period-label{font-size:12px;color:#63776a}.ledger-context p,.ledger-context summary,.ledger-context button{font-size:12px}.ledger-context h3{font-size:12px;color:#667d6c}.ledger-bubble small,.ledger-conversation .event small{font-size:11px;color:#6c8071}.ledger-bubble p,.ledger-conversation .event{font-size:14px}#ledger-note-form .muted{font-size:11px}.sales-metric h3{font-size:12px}.sales-metric p{font-size:11px;color:#6e8174}.ledger-table td{padding-top:16px;padding-bottom:16px}.ledger-table .status-2{color:#3c7353}.ledger-table .status-0{color:#8a5e25}
.kind-label{white-space:nowrap}.ledger-months button{color:#66786b}.ledger-table th:nth-child(4){width:95px}.sales-metric h2{font-size:25px}.sales-metric p{min-height:38px}@media(max-width:700px){button,input,select{min-height:44px}.ledger-board .case-toolbar input,.ledger-board .case-toolbar select,.ledger-board .case-toolbar button,.ledger-table select{min-height:44px}.ledger-table select{font-size:12px}.nav{min-height:44px}.sales-metric h2{font-size:20px}.ledger-table th:nth-child(4){width:90px}}
.ledger-scroll{position:relative}@media(max-width:700px){header{flex-wrap:nowrap;height:auto;min-height:62px}header>.primary{width:auto;flex-shrink:0}#search-form{width:auto;min-width:0}.sidebar nav .nav-label{margin-left:0}}

/* Kakao and TalkTalk share one inbox entry; the channel section keeps its own conversation context. */
#kakao-section{margin:22px 0 32px;padding:22px;border:1px solid #d8e5da;border-radius:16px;background:#fdfefb;box-shadow:0 6px 26px rgba(24,50,37,.05)}
.channel-head{display:flex;align-items:center;justify-content:space-between;gap:16px}.channel-head h2,.channel-head h3{margin:2px 0;font-size:20px;line-height:1.3}.channel-head small{font-size:13px;font-weight:500;color:#63756a}.channel-label{font-size:11px;letter-spacing:.12em;font-weight:800;color:#477058}.channel-state{font-size:12px;padding:5px 10px;border-radius:999px;white-space:nowrap}.channel-state.is-ready{background:#dcefe3;color:#285b3d}.channel-state.is-pending{background:#f8edcf;color:#765924}
.kakao-search{display:flex;align-items:end;gap:9px;margin:18px 0}.kakao-search label{max-width:420px;flex:1;font-size:12px;color:#5b6d61}.kakao-search input{display:block;margin-top:4px}.kakao-layout{display:grid;grid-template-columns:minmax(220px,35%) minmax(0,1fr);gap:15px;min-height:235px}.kakao-room-list{display:grid;align-content:start;gap:5px;max-height:540px;overflow:auto}.kakao-room{display:grid;gap:2px;text-align:left;min-height:74px;border-color:transparent;background:#f2f7f1;padding:11px 14px}.kakao-room.selected{background:#e2efe4;border-color:#98b79e}.kakao-room strong{font-size:14px}.kakao-room span{font-size:12px;color:#4f6255;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kakao-room small{font-size:11px;color:#738075}.kakao-room-detail{min-width:0;max-height:540px;overflow:auto;border:1px solid #dce7de;border-radius:12px;background:#fff;padding:16px}.kakao-room-detail>p,.kakao-empty{color:#6b7c70;font-size:13px}.kakao-timeline{display:grid;gap:12px;margin-top:16px}.kakao-line{border-left:3px solid #aec4b0;padding:6px 10px}.kakao-line.from-channel{border-color:#7a9bc3;background:#f5f8fb}.kakao-line small{display:block;color:#667a6c;font-size:11px}.kakao-line p{white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0;font-size:13px}
@media(max-width:800px){#kakao-section{padding:16px}.kakao-layout{grid-template-columns:1fr}.kakao-room-list{max-height:230px}.kakao-room-detail{max-height:440px}.kakao-search{flex-wrap:wrap}}
/* Unified conversation workspace: list and source remain visible while handling. */
.conversation-workspace{display:grid;grid-template-columns:minmax(260px,330px) minmax(0,1fr);border:1px solid #dce3df;border-radius:14px;background:#fff;overflow:hidden;min-height:640px}
.conversation-sidebar{border-right:1px solid #e2e7e4;min-width:0}.conversation-sidebar form{padding:16px;border-bottom:1px solid #e8ece9}.conversation-sidebar input{width:100%;min-width:0}.conversation-filters{display:flex;gap:6px;margin-top:8px}.conversation-filters label{min-width:0;flex:1}.conversation-filters select{width:100%;font-size:12px}.conversation-list-heading{display:flex;justify-content:space-between;padding:12px 16px;font-size:12px;color:#586760}
#conversation-list{max-height:720px;overflow:auto}.conversation-item{width:100%;display:block;text-align:left;border:0;border-bottom:1px solid #edf0ee;border-radius:0;padding:16px;background:#fff;white-space:normal}.conversation-item:hover{background:#f5f8f6}.conversation-item.selected{background:#edf5ef;box-shadow:inset 3px 0 #286447}.conversation-item-top,.conversation-item-name,.conversation-item-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversation-item-top time{font-size:11px;color:#5c6c62}.conversation-item-name{margin:10px 0 6px}.conversation-item-name strong{overflow-wrap:anywhere;font-size:14px}.conversation-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:#4c5b53;font-size:13px;line-height:1.65;overflow-wrap:anywhere}.conversation-item-bottom{font-size:11px;margin-top:10px;color:#64726a}.conversation-item-bottom b{color:#a34612}.conversation-status{white-space:nowrap;font-size:11px;border-radius:5px;padding:3px 6px;background:#eef1ef;color:#475b50}.conversation-status.state-0{background:#fff0e0;color:#8e470e}.conversation-status.state-1{background:#e7effc;color:#244e88}.conversation-status.state-2{background:#e7f2e9;color:#286447}
.conversation-detail{min-width:0;padding:20px}.conversation-placeholder{padding:90px 24px;text-align:center;color:#5c6c62}.conversation-detail-head{display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid #e6ebe7;padding-bottom:14px}.conversation-detail-head h2{margin:8px 0;font-size:21px}.conversation-body{display:grid;grid-template-columns:minmax(0,1fr) 230px;gap:20px;margin-top:18px}.conversation-messages{max-height:620px;overflow:auto;padding:4px 10px 14px 0;display:flex;flex-direction:column;gap:12px}.conversation-message{padding:12px 14px;background:#f1f4f2;border-radius:10px;max-width:94%;align-self:flex-start;overflow-wrap:anywhere;flex-shrink:0}.conversation-message.outgoing{align-self:flex-end;background:#e8f2ea}.conversation-message p,.conversation-note p{white-space:pre-wrap;margin:6px 0;line-height:1.7;font-size:14px}.conversation-message small{color:#54685b;font-size:11px}.conversation-message .talk-image{max-width:100%;height:auto}.conversation-history-note{font-size:12px;color:#617368;padding:12px;text-align:center}.conversation-handling{border-left:1px solid #e6ebe7;padding-left:18px;min-width:0}.conversation-handling h3{font-size:14px;margin:0 0 12px}.conversation-handling form{display:grid;gap:12px}.conversation-handling label{display:grid;gap:5px;font-size:12px;color:#47584e}.conversation-handling select,.conversation-handling textarea{width:100%;min-width:0}.conversation-handling button{white-space:normal}.conversation-context{border-top:1px solid #e3e9e4;padding-top:18px;margin-top:18px}.conversation-context h3{margin-top:16px}.conversation-context p{font-size:13px;overflow-wrap:anywhere}.conversation-note{border-left:2px solid #c8d9ca;padding-left:10px;margin:12px 0}.conversation-note small{font-size:11px;color:#65746b}.conversation-update,.conversation-attention{padding:12px 16px;background:#fff5e5;color:#78501e;border:1px solid #efdbb6;border-radius:8px;margin:12px 0}.conversation-update[hidden]{display:none}#conversation-save-error{color:#9a3025;font-size:13px;white-space:pre-wrap}.conversation-metrics strong{font-variant-numeric:tabular-nums}
@media(max-width:1250px){.conversation-workspace{grid-template-columns:270px minmax(0,1fr)}.conversation-body{grid-template-columns:minmax(0,1fr)}.conversation-handling{border-left:0;border-top:1px solid #e3e9e4;padding:18px 0 0}.conversation-messages{max-height:460px}.conversation-handling form{grid-template-columns:1fr 1fr}.conversation-handling form label:nth-child(3),.conversation-handling form p{grid-column:1/-1}}
@media(max-width:760px){.conversation-workspace{display:block}.conversation-sidebar{border-right:0;border-bottom:1px solid #e3e9e4}#conversation-list{max-height:320px}.conversation-detail{padding:14px}.conversation-detail-head{align-items:flex-start}.conversation-messages{max-height:500px}.conversation-handling form{display:grid;grid-template-columns:1fr}.conversation-item-top time{font-size:12px}}

/* 로그인 화면 (다른 PC 접속 시에만 사용) */
body.login-body{min-height:100vh;margin:0;display:grid;place-items:center;background:#f4f7f5;padding:16px}
.login-card{width:min(400px,100%);background:#fff;border:1px solid #dfe7e2;border-radius:16px;padding:36px 32px;box-shadow:0 12px 40px #1f3a2e14}
.login-brand{display:flex;align-items:center;gap:10px;margin-bottom:26px}
.login-brand .brand-mark{display:grid;place-items:center}
.login-brand strong{display:block;font-size:17px;color:#1d3128;line-height:1.2}
.login-brand small{font-size:11px;letter-spacing:.14em;color:#6b7c73}
.login-card h1{font-size:24px;margin:0 0 6px;color:#1d3128}
.login-card .muted{margin:0 0 22px}
.login-card label{margin-bottom:10px}
.login-error{min-height:22px;margin:0 0 10px;color:#b3261e;font-size:14px}
.login-submit{width:100%;background:#23735b;border-color:#23735b;color:#fff;font-weight:700}
.login-submit:hover{background:#1b5c49}
.sidebar-logout{margin-top:8px;min-height:32px;padding:4px 10px;font-size:13px}
.inline-check{display:flex;align-items:center;gap:8px;font-weight:400;font-size:13px;margin:4px 0 14px}.inline-check input{width:auto;min-height:0;margin:0}
.device-code{font-size:22px;letter-spacing:.2em;color:#23735b;margin:0 6px}

/* 전화 빠른 기록 바 (0.42) */
.quick-bar{position:relative;padding:10px 24px;background:#fff;border-bottom:1px solid #e3e9e4}
.quick-box{display:flex;align-items:center;gap:10px;border:1.5px solid #23735b;border-radius:12px;padding:6px 12px;background:#fff}
.quick-box b{white-space:nowrap;color:#23735b;font-size:14px}
.quick-box small{white-space:nowrap;color:#66756d;font-size:12px}
.quick-box input{flex:1;border:0;min-height:34px;padding:4px 2px;font-size:15px;box-shadow:none}
.quick-box input:focus-visible{outline:none}
.quick-drop{position:absolute;z-index:20;left:24px;right:24px;top:calc(100% - 4px);background:#fff;border:1px solid #dfe7e2;border-radius:12px;box-shadow:0 14px 40px #1f3a2e22;overflow:hidden}
.quick-drop h2{margin:0;padding:9px 14px;font-size:12px;color:#66756d;background:#fafcfb;border-bottom:1px solid #dfe7e2;font-weight:700}
.quick-parsed{display:flex;flex-wrap:wrap;gap:8px;padding:12px 14px;align-items:center}
.quick-parsed .pill{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:5px 12px;min-height:0;font-size:13px;border:1px solid #dfe7e2;background:#fff;color:#1d3128}
.quick-parsed .pill span{color:#66756d}
.quick-parsed .pill.key{background:#e9f3ee;border-color:#bcd9cb;color:#23735b;font-weight:700;cursor:pointer}
.quick-parsed .pill.key::after{content:"▾";font-weight:400;margin-left:2px}
.quick-link{display:inline-flex;align-items:center;gap:4px;margin:0 0 0 6px;font-size:12px;font-weight:400}
.quick-link input{width:auto;min-height:0;margin:0}
.quick-grid{display:grid;gap:6px;padding:0 14px 12px}
.quick-grid.reason{grid-template-columns:repeat(5,1fr)}
.quick-grid.outcome{grid-template-columns:repeat(7,1fr)}
.quick-grid button{min-height:36px;padding:6px 4px;font-size:13px;border-radius:9px}
.quick-grid button.on{background:#23735b;border-color:#23735b;color:#fff;font-weight:700}
.quick-hint{margin:0;padding:0 14px 12px;font-size:12px;color:#66756d}
@media(max-width:760px){.quick-bar{padding:8px 12px}.quick-box small{display:none}.quick-drop{left:12px;right:12px}.quick-grid.reason{grid-template-columns:repeat(3,1fr)}.quick-grid.outcome{grid-template-columns:repeat(3,1fr)}}

/* 0.44 통합 상담 시안 A: 숫자 카드 대신 탭, 목록에 경과 시간, 오른쪽 처리 칸 */
.inbox-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:0 0 12px}
.inbox-tabs{display:flex;gap:6px;flex-wrap:wrap}
.inbox-tab{min-height:36px;padding:6px 14px;border-radius:10px;border:1px solid #dfe7e2;background:#fff;color:#4f5f57;font-size:14px;display:inline-flex;gap:6px;align-items:center}
.inbox-tab strong{font-size:13px;color:#8a978f;font-weight:700}
.inbox-tab[aria-pressed="true"]{background:#1d3128;border-color:#1d3128;color:#fff;font-weight:700}
.inbox-tab[aria-pressed="true"] strong{color:#cfe0d6}
.inbox-tab.needs strong{color:#b5471f}.inbox-tab.needs[aria-pressed="true"] strong{color:#ffc9b3}
.conversation-item.compact{padding:10px 14px}
.conversation-item.compact .conversation-item-name{display:flex;align-items:center;gap:8px}
.conversation-item.compact .conversation-item-name strong{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:14px}
.conversation-item.compact .conversation-preview{display:block;margin:3px 0 2px;font-size:13px;color:#66756d;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conversation-item.compact .conversation-item-bottom{display:flex;justify-content:space-between;font-size:12px;color:#8a978f}
.conversation-item.compact .conversation-item-bottom b{color:#b5471f}
.waiting-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#b5471f;margin-right:6px;vertical-align:middle}
.age{font-size:12px;color:#8a978f;white-space:nowrap;font-style:normal}
.age.warn{color:#b7791f;font-weight:700}.age.late{color:#b5471f;font-weight:700}
.episode-line{display:flex;justify-content:space-between;font-size:12px;padding:6px 0;border-bottom:1px solid #eef2ef;color:#4f5f57}
.episode-line span:last-child{color:#8a978f}.episode-line.current{font-weight:700;color:#23735b}
@media(min-width:1251px){.conversation-body{grid-template-columns:minmax(0,1fr) 300px}}
.conversation-handling .inline-check{display:flex;flex-direction:row;align-items:center;gap:8px;font-weight:400;font-size:13px}
.conversation-handling .inline-check input{width:auto;min-height:0;margin:0}
.conversation-handling label{margin-bottom:10px}
.conversation-handling select,.conversation-handling input:not([type=checkbox]){min-height:38px;padding:6px 10px}
.conversation-sidebar form{padding:12px}
.conversation-filters button{min-height:38px;padding:4px 12px}

/* ===== 0.45 통합 상담: 시안 A(밀도·단축키) + B(둥근 패널·카드) ===== */
body.inbox-mode main{max-width:none;padding:10px 12px 12px}
body.inbox-mode #sync-footer{display:none}
.ib{--g:#1f7a5a;--g2:#e7f4ee;--g3:#f3f9f6;--ink:#1a2320;--sub:#56625d;--mute:#8b958f;--ln:#eaeeec;--bg:#f2f4f5;--red:#d9383a;--reds:#fff0ef;--amb:#b7700a;--ambs:#fff6e2;--blue:#2f6fe4;--blues:#ecf3ff;
 display:grid;grid-template-columns:minmax(300px,340px) minmax(0,1fr);gap:10px;height:calc(100vh - var(--ib-top,150px) - 22px);min-height:520px;font-size:13.5px;line-height:1.5;color:var(--ink)}
.ib button{min-height:0;font:inherit}
.ib kbd{font:11px/1.3 ui-monospace,Consolas,monospace;border:1px solid #d9dfdc;border-bottom-width:2px;border-radius:4px;padding:0 4px;background:#fff;color:var(--sub)}
.ib-col{background:#fff;border-radius:14px;box-shadow:0 0 0 1px var(--ln);min-height:0;display:flex;flex-direction:column;overflow:hidden}
.ib-list-head{padding:12px 12px 8px;display:grid;gap:9px;border-bottom:1px solid var(--ln)}
.ib-search{display:flex;gap:6px}.ib-search input{flex:1;min-width:0;border:1px solid var(--ln);background:var(--bg);border-radius:9px;padding:6px 10px;font-size:13px}
.ib-search select{border:1px solid var(--ln);background:var(--bg);border-radius:9px;padding:6px 8px;font-size:13px;min-height:0}
.ib-seg{display:flex;background:var(--bg);border-radius:10px;padding:3px;gap:2px}
.ib-seg button{flex:1;border:0;background:transparent;border-radius:8px;padding:5px 0;font-size:12.5px;color:var(--sub);white-space:nowrap}
.ib-seg button b{margin-left:3px;font-weight:700;color:var(--mute)}
.ib-seg button[aria-pressed=true]{background:#fff;color:var(--ink);font-weight:700;box-shadow:0 1px 3px #00000018}
.ib-seg button[data-conversation-status="미처리"] b{color:var(--red)}
.ib-chips{display:flex;gap:5px;flex-wrap:wrap}
.ib-chips button{border:0;background:var(--bg);border-radius:999px;padding:3px 10px;font-size:12px;color:var(--sub)}
.ib-chips button b{margin-left:4px;font-weight:600;color:var(--mute)}
.ib-chips button[aria-pressed=true]{background:var(--ink);color:#fff}.ib-chips button[aria-pressed=true] b{color:#ffffffb0}
.ib-list{overflow:auto;flex:1;padding:4px 6px 8px}
.ib-group{font-size:11.5px;font-weight:700;color:var(--mute);padding:10px 8px 4px}.ib-group.late{color:var(--red)}
.ib-item{display:grid;grid-template-columns:30px minmax(0,1fr) auto;gap:1px 9px;width:100%;text-align:left;border:0;background:transparent;border-radius:11px;padding:8px 9px;margin:1px 0;color:inherit}
.ib-item:hover{background:#f7f9f8}.ib-item.on{background:var(--g2)}
.ib-item .ib-av{grid-row:span 3}
.ib-av{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-size:11.5px;font-weight:800;flex:none}
.ib-av.sm{width:20px;height:20px;font-size:10px}
.ib-av.t{background:#03c75a;color:#fff}.ib-av.o{background:#e3f6ea;color:#07843f;box-shadow:inset 0 0 0 1.5px #3cc47a}.ib-av.q{background:#fff;color:#07843f;box-shadow:inset 0 0 0 1.5px #3cc47a}
.ib-av.k{background:#fee500;color:#3b1e1e}.ib-av.p{background:#e6eeff;color:#2a4fae}.ib-av.m{background:#f0e9ff;color:#6b3fb5}.ib-av.x{background:#eef1f0;color:var(--sub)}
.ib-name{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-name small{font-weight:400;color:var(--mute);font-size:11.5px;margin-left:5px}
.ib-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--red);margin:0 6px 1px 0;vertical-align:middle}
.ib-age{font-size:12px;color:var(--mute);white-space:nowrap}.ib-age.warn{color:var(--amb);font-weight:700}.ib-age.late{color:var(--red);font-weight:700}.ib-age.snz{color:var(--blue)}
.ib-preview{grid-column:2/4;color:var(--sub);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ib-tags{grid-column:2/4;display:flex;gap:4px;flex-wrap:wrap;margin-top:3px}
.ib-tag{font-size:11px;border-radius:6px;padding:0 6px;background:#f0f3f2;color:var(--sub);line-height:1.7}
.ib-tag.red{background:var(--reds);color:var(--red);font-weight:700}.ib-tag.blue{background:var(--blues);color:var(--blue);font-weight:700}
.ib-empty{padding:40px 16px;text-align:center;color:var(--mute)}.ib-empty strong{display:block;color:var(--ink);margin-bottom:4px}
.ib-list-foot{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:7px 12px;border-top:1px solid var(--ln);font-size:11.5px;color:var(--mute)}
.ib-link{border:0;background:none;color:var(--sub);padding:0;text-decoration:underline;font-size:12px}
.ib-detail{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:10px;min-height:0}
.ib-placeholder{grid-column:1/-1;align-items:center;justify-content:center;color:var(--mute);text-align:center;padding:40px}
.ib-placeholder h2{color:var(--ink);font-size:17px;margin:0 0 6px}
.ib-thead{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--ln)}
.ib-ttl{min-width:0}.ib-ttl h2{font-size:16px;margin:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-ttl p{margin:0;font-size:12px;color:var(--mute);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ib-acts{margin-left:auto;display:flex;gap:6px;align-items:center}
.ib-ghost{border:0;background:var(--bg);color:var(--sub);border-radius:9px;padding:5px 11px;font-size:12.5px;font-weight:600;white-space:nowrap;text-decoration:none;display:inline-flex;align-items:center;gap:5px}
.ib-ghost:hover{background:#e7ebe9;color:var(--ink)}.ib-ghost.wide{width:100%;justify-content:center;margin-top:6px}
.ib-primary{border:0;background:var(--g);color:#fff;border-radius:10px;padding:7px 14px;font-weight:700;font-size:13px;white-space:nowrap;display:inline-flex;gap:8px;align-items:center}
.ib-primary:hover{background:#18664b}.ib-primary kbd{background:transparent;border-color:#ffffff70;color:#fff}
.ib-primary.wide{width:100%;justify-content:center;margin-top:10px}.ib-primary.armed{background:var(--red)}
.ib-tpl-wrap{position:relative}
.ib-menu{position:absolute;z-index:20;bottom:calc(100% + 6px);right:0;width:300px;max-height:320px;overflow:auto;background:#fff;border-radius:12px;box-shadow:0 0 0 1px var(--ln),0 12px 30px #0000001f;padding:5px}
.ib-menu.right{top:calc(100% + 6px);bottom:auto;width:200px}
.ib-menu>button,.ib-menu-row>button:first-child{display:block;width:100%;text-align:left;border:0;background:transparent;border-radius:8px;padding:7px 9px}
.ib-menu>button:hover,.ib-menu-row>button:hover{background:var(--bg)}
.ib-menu-row{display:flex;align-items:center}.ib-menu-row b{display:block;font-size:13px}.ib-menu-row span{display:block;font-size:11.5px;color:var(--mute);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:230px}
.ib-x{border:0;background:transparent;color:var(--mute);width:26px;border-radius:6px}.ib-x:hover{background:var(--reds);color:var(--red)}
.ib-menu-add{color:var(--g)!important;font-weight:700;border-top:1px solid var(--ln)!important;border-radius:0 0 8px 8px!important}
.ib-note{margin:8px 16px 0;background:var(--ambs);color:#7a4d06;border-radius:10px;padding:7px 11px;font-size:12.5px}
.ib-banner{margin:8px 16px 0;background:var(--reds);color:#a3262a;border-radius:10px;padding:8px 11px;font-size:12.5px;display:flex;gap:8px;align-items:center}
.ib-banner button{margin-left:auto;border:0;background:transparent;color:var(--red);font-weight:700;white-space:nowrap;padding:0}
.ib-msgs{flex:1;overflow:auto;padding:14px 18px;display:flex;flex-direction:column;gap:8px}
.ib-day{align-self:center;font-size:11.5px;color:var(--mute);background:var(--bg);border-radius:999px;padding:1px 11px;margin:4px 0}
.ib-msg{max-width:74%;border-radius:14px 14px 14px 4px;padding:8px 12px;background:var(--bg)}
.ib-msg small{display:block;font-size:11px;color:var(--mute)}.ib-msg p{margin:2px 0 0;white-space:pre-wrap;word-break:break-word}
.ib-msg.out{align-self:flex-end;background:var(--g2);border-radius:14px 14px 4px 14px}
.ib-msg.out.pending{background:transparent;border:1px dashed var(--line);opacity:.85}
.ib-q{max-width:80%;border-radius:14px 14px 14px 4px;background:var(--bg);padding:11px 13px}
.ib-q-head{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--mute)}.ib-q-head strong{color:var(--ink);font-size:13.5px}.ib-q-head span:last-child{margin-left:auto}
.ib-q p{margin:6px 0 0;white-space:pre-wrap;word-break:break-word}
.ib-prod{display:flex;gap:9px;align-items:center;background:#fff;border-radius:10px;padding:7px 9px;margin-top:9px;font-size:12.5px}
.ib-prod i{width:32px;height:32px;border-radius:8px;background:#e4ebe7;flex:none}.ib-prod b{display:block}.ib-prod span{color:var(--mute);font-size:11.5px}
.ib-warn{color:var(--amb)!important}
.ib-muted{color:var(--mute);font-size:12.5px;margin:4px 0}.ib-muted.center{text-align:center}
.ib-composer{margin:0 12px 12px;border-radius:14px;background:#fff;box-shadow:0 0 0 1px var(--ln),0 6px 18px #0000000d;padding:9px 12px 10px}
.ib-ctabs{display:flex;align-items:center;gap:4px;margin-bottom:6px}
.ib-ctabs [role=tab]{border:0;background:transparent;border-radius:8px;padding:3px 10px;font-size:12.5px;color:var(--mute)}
.ib-ctabs [role=tab][aria-selected=true]{background:var(--ink);color:#fff;font-weight:700}
.ib-sp{flex:1}
.ib-composer textarea{width:100%;border:0;resize:vertical;min-height:74px;padding:4px 2px;font:inherit;outline:0;color:var(--ink);background:transparent}
.ib-draft-wrap{position:relative}.ib-ai{display:inline-block;font-size:11px;font-weight:700;color:var(--blue);background:var(--blues);border-radius:6px;padding:0 7px;margin:0 0 3px}
.ib-draft-wrap:has(#ib-ai-badge) textarea{color:#1d56c7}
.ib-done-note{background:var(--g3);color:var(--g);border-radius:10px;padding:10px 12px;font-size:12.5px}
.ib-cfoot{display:flex;gap:6px;align-items:center;border-top:1px solid var(--ln);padding-top:8px;margin-top:4px}
.ib-hint{font-size:11.5px;color:var(--mute)}
.ib-error{color:var(--red);font-size:12.5px;margin:4px 0 0}.ib-error:empty{display:none}
.ib-check{display:flex;gap:7px;align-items:center;font-size:12.5px;color:var(--sub);margin:8px 0 0}.ib-check.warn{color:var(--amb)}
.ib-side{overflow:auto;padding:14px}
.ib-h3{font-size:12px;font-weight:800;margin:16px 0 7px;display:flex;justify-content:space-between;gap:6px;color:var(--ink)}.ib-h3:first-child{margin-top:0}
.ib-h3 span{font-weight:400;color:var(--mute);font-size:11px;text-align:right}
.ib-seg3{display:grid;grid-template-columns:repeat(3,1fr);gap:4px}
.ib-seg3 label{position:relative}
.ib-seg3 input{position:absolute;opacity:0;pointer-events:none}
.ib-seg3 span{display:block;text-align:center;border-radius:9px;background:var(--bg);padding:6px 0;font-size:12.5px;color:var(--sub);cursor:pointer}
.ib-seg3 input:checked+span{background:var(--ink);color:#fff;font-weight:700}
.ib-seg3 input:focus-visible+span{outline:3px solid #8db0ff}
.ib-field{display:flex;align-items:center;gap:8px;background:var(--bg);border-radius:10px;padding:2px 4px 2px 11px;margin-bottom:5px}
.ib-field.ai{background:var(--g2)}
.ib-field>span{font-size:12px;color:var(--mute);width:34px;flex:none}
.ib-field select,.ib-field input{flex:1;min-width:0;border:0;background:transparent;padding:6px 4px;font-size:13px;font-weight:600;color:var(--ink);min-height:0}
.ib-field input{font-weight:400}
.ib-tl{display:grid;grid-template-columns:20px minmax(0,1fr) auto;gap:8px;align-items:center;width:100%;text-align:left;border:1px solid var(--ln);background:#fff;border-radius:11px;padding:7px 9px;margin-bottom:5px;color:inherit}
.ib-tl:hover{background:#f7f9f8}.ib-tl.open{border-color:#f3c4c2}
.ib-tl-main{min-width:0}.ib-tl-main b{display:block;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-tl-main small{color:var(--mute);font-size:11px}
.ib-pill{font-size:10.5px;font-weight:800;border-radius:999px;padding:1px 7px;background:#eef1f0;color:var(--mute);white-space:nowrap}.ib-pill.red{background:var(--reds);color:var(--red)}
.ib-order{background:var(--bg);border-radius:10px;padding:7px 10px;margin-bottom:5px;font-size:12.5px}.ib-order b{display:block}.ib-order span{color:var(--mute);font-size:11.5px}
.ib-epi{display:flex;justify-content:space-between;font-size:12px;padding:4px 2px;border-bottom:1px solid var(--ln);color:var(--sub)}.ib-epi.current{color:var(--g);font-weight:700}
.ib-memo{border-left:2px solid var(--ln);padding:2px 0 2px 9px;margin-bottom:7px}.ib-memo small{color:var(--mute);font-size:11px}.ib-memo p{margin:0;font-size:12.5px;white-space:pre-wrap}
.ib-update{background:#fff6e2;color:#7a4d06;border-radius:10px;padding:7px 12px;margin-bottom:8px;font-size:13px}
.ib-update button{min-height:0;padding:2px 10px;margin-left:6px}
.ib-loading{color:#8b958f}
@media(max-width:1300px){.ib{grid-template-columns:280px minmax(0,1fr)}.ib-detail{grid-template-columns:minmax(0,1fr) 260px}.ib-list-foot span{display:none}}
@media(max-width:1050px){.ib-detail{grid-template-columns:1fr;overflow:auto}.ib-thread{min-height:60vh}}
@media(max-width:900px){.ib{grid-template-columns:1fr;height:auto}.ib-list{max-height:45vh}.ib-detail{grid-template-columns:1fr}.ib-detail>.ib-side{display:flex}.ib-thread{min-height:70vh}}
.ib label{margin:0;font-weight:inherit;font-size:inherit}
.ib input,.ib select,.ib textarea{min-height:0;margin:0;box-shadow:none}
.ib-search input,.ib-search select{width:auto}.ib-search select{flex:none}
.ib-field select,.ib-field input{width:auto;display:block;margin:0;border:0;padding:6px 4px}
.ib-check input{width:auto;display:inline-block;flex:none}
.ib-composer textarea{border:0;border-radius:0;padding:4px 2px;min-height:74px}

/* ===== 0.46 장부·리포트·템플릿·원문함·전화 알림 — 통합 상담(0.45)과 같은 토큰 ===== */
:root{--g:#1f7a5a;--g2:#e7f4ee;--g3:#f3f9f6;--ink:#1a2320;--sub:#56625d;--mute:#67726c;--ln:#eaeeec;--bg:#f2f4f5;--red:#d9383a;--reds:#fff0ef;--amb:#b7700a;--ambs:#fff6e2;--blue:#2f6fe4;--blues:#ecf3ff}
.ib{--mute:#67726c}
body.page-mode main{max-width:none;padding:10px 12px 16px}
.pg{display:flex;flex-direction:column;gap:10px;font-size:13.5px;line-height:1.5;color:var(--ink)}
.pg button{min-height:0;font:inherit;cursor:pointer}.pg select,.pg input,.pg textarea{min-height:0;margin:0}
.pg label{margin:0;font-weight:inherit;font-size:inherit}
.pg kbd{font:11px/1.3 ui-monospace,Consolas,monospace;border:1px solid #d9dfdc;border-bottom-width:2px;border-radius:4px;padding:0 4px;background:#fff;color:var(--sub)}
.pg-panel{background:#fff;border-radius:14px;box-shadow:0 0 0 1px var(--ln)}
.pg-head{display:flex;align-items:center;gap:10px;padding:12px 16px;flex-wrap:wrap}.pg-head h2{font-size:18px;margin:0;font-weight:800}
.pg-note{font-size:12px;color:var(--mute)}
.pg-month{display:inline-flex;align-items:center;gap:2px;background:var(--bg);border-radius:10px;padding:2px}
.pg-month button{border:0;background:transparent;border-radius:8px;width:28px;height:28px;color:var(--sub);font-size:16px}.pg-month button:hover:not(:disabled){background:#fff}.pg-month button:disabled{opacity:.3;cursor:default}
.pg-month select{border:0;background:transparent;font-weight:700;padding:4px 6px;width:auto}
.pg-seg{min-width:0}.pg-seg button{padding:5px 12px;flex:none}
.pg-bar{display:flex;gap:8px;align-items:center;padding:0 16px 12px;flex-wrap:wrap}
.pg-select{width:auto;border:0;background:var(--bg);border-radius:999px;padding:4px 10px;font-size:12px;color:var(--sub)}
.pg-toggle{border:0;background:var(--bg);border-radius:999px;padding:3px 11px;font-size:12px;color:var(--sub)}.pg-toggle[aria-pressed=true]{background:var(--amb);color:#fff}
.pg-search{margin-left:auto;width:260px;border:1px solid var(--ln);background:var(--bg);border-radius:9px;padding:6px 10px;font-size:13px}
.pg-sum{display:flex;gap:18px;align-items:center;padding:9px 16px;border-top:1px solid var(--ln);background:#fbfcfb;border-radius:0 0 14px 14px;font-size:12.5px;color:var(--sub);flex-wrap:wrap}
.pg-sum b{color:var(--ink);font-size:14px;margin-right:3px}.pg-sum .warn b,.pg-sum .warn{color:var(--red)}
.pg-wrap{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:10px;align-items:start}
.pg-table{overflow:auto;max-height:calc(100vh - 290px)}
.pg-table table{width:100%;border-collapse:collapse;font-size:13px}
.pg-table th{position:sticky;top:0;background:#fff;font-size:11.5px;color:var(--mute);font-weight:700;text-align:left;padding:8px 10px;border-bottom:1px solid var(--ln);white-space:nowrap;z-index:1}
.pg-table td{padding:7px 10px;border-bottom:1px solid #f1f4f2;vertical-align:middle;white-space:nowrap}
.pg-table tr{cursor:pointer}.pg-table tbody tr:hover td{background:#fafcfb}.pg-table tr.on td{background:var(--g2)}.pg-table tr.ex td{opacity:.55}
.pg-table tr:focus-visible{outline:3px solid #8db0ff;outline-offset:-3px}
.lg-who{display:flex;gap:7px;align-items:center;max-width:170px}.lg-who span:last-child{overflow:hidden;text-overflow:ellipsis}
.lg-txt{white-space:normal!important;max-width:380px}.lg-txt div{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lg-item{max-width:160px;overflow:hidden;text-overflow:ellipsis}
.lg-st{font-size:11px;font-weight:700;border-radius:999px;padding:1px 8px}.lg-st.o{background:var(--reds);color:var(--red)}.lg-st.i{background:var(--ambs);color:var(--amb)}.lg-st.d{background:#eef1f0;color:var(--mute)}
.lg-by{font-size:11px;color:var(--blue)}
.ib-tag.lg-amb{background:var(--ambs);color:var(--amb);font-weight:700}.ib-tag.lg-red{background:var(--reds);color:var(--red);font-weight:700}.ib-tag.lg-blue{background:var(--blues);color:var(--blue);font-weight:700}
.pg-drawer{padding:14px;position:sticky;top:10px;max-height:calc(100vh - 110px);overflow:auto}
.lg-dh{display:flex;gap:10px;align-items:center}.lg-dh h3{font-size:16px;margin:0}.lg-dh p{margin:0;font-size:12px;color:var(--mute)}
.lg-summary{background:var(--bg);border-radius:12px 12px 12px 4px;padding:9px 12px;margin:10px 0 6px;white-space:pre-wrap;font-size:13px}
.lg-links{display:flex;gap:6px;flex-wrap:wrap}
.lg-itemrow{display:grid;grid-template-columns:92px minmax(0,1fr) 54px 26px;gap:4px;margin-bottom:5px}
.lg-itemrow select,.lg-itemrow input{border:1px solid var(--ln);background:var(--bg);border-radius:8px;padding:5px 6px;font-size:12.5px;width:100%}
.lg-note{width:100%;border:1px solid var(--ln);border-radius:10px;padding:8px 10px;font:inherit;resize:vertical}
.lg-hist{margin-top:12px;font-size:12px;color:var(--sub)}.lg-hist p{margin:4px 0}.lg-hist small{color:var(--mute)}
.rp-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.rp-kpi{background:#fff;border-radius:14px;box-shadow:0 0 0 1px var(--ln);padding:13px 16px}.rp-kpi small{color:var(--mute);font-size:12px}
.rp-kpi b{display:block;font-size:26px;font-weight:800;margin:1px 0}.rp-kpi b small{font-size:14px;font-weight:600}.rp-kpi span{font-size:12px;color:var(--sub)}
.up{color:var(--red)!important}.dn{color:var(--g)!important}
.rp-warn{margin:0;background:var(--ambs);color:#7a4d06;border-radius:10px;padding:8px 12px;font-size:12.5px}
.rp-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:10px;align-items:start}.rp-col{display:grid;gap:10px}
.rp-card{padding:14px 16px}.rp-card h3,.rp-note h3{font-size:13.5px;margin:0 0 10px;display:flex;justify-content:space-between;gap:8px}.rp-card h3 span,.rp-note h3 span{font-weight:400;color:var(--mute);font-size:11.5px}
.rp-hb{display:grid;grid-template-columns:120px 1fr 30px 40px;gap:8px;align-items:center;width:100%;border:0;background:transparent;padding:3px 4px;border-radius:7px;text-align:left;font-size:12.5px;color:inherit}
.rp-hb:hover{background:var(--bg)}.rp-hb i{display:block;height:14px;border-radius:5px;background:var(--g);min-width:3px}.rp-hb b{text-align:right}.rp-hb em{font-style:normal;font-size:11px;text-align:right;color:var(--mute)}
.rp-stack{display:flex;height:20px;border-radius:7px;overflow:hidden;margin:4px 0 10px;background:var(--bg)}.rp-stack i{display:block}
.rp-leg{display:flex;gap:6px 14px;flex-wrap:wrap;font-size:12px;color:var(--sub)}.rp-leg i{display:inline-block;width:9px;height:9px;border-radius:3px;margin-right:4px}.rp-leg small{color:var(--mute)}
.rp-cols{display:flex;align-items:flex-end;gap:2px;height:110px;border-bottom:1px solid var(--ln)}.rp-cols i{flex:1;background:#b9dccb;border-radius:3px 3px 0 0}.rp-cols i.hi{background:var(--g)}
.rp-axis{display:flex;justify-content:space-between;font-size:10.5px;color:var(--mute);margin-top:3px}
.rp-table{width:100%;border-collapse:collapse;font-size:12.5px;margin-bottom:8px}.rp-table th,.rp-table td{padding:6px 4px;border-bottom:1px solid #f1f4f2;text-align:left}.rp-table th{color:var(--mute);font-size:11.5px}
.rp-note{background:var(--blues);border-radius:14px;padding:14px 16px;font-size:13px;color:#24407a}.rp-note h3{color:var(--blue)}.rp-note textarea{width:100%;border:1px solid #c9d8f5;border-radius:10px;padding:8px;font:inherit}
.rp-note .ib-ghost{margin-top:10px;background:#fff}
.rp-legend{display:flex;gap:8px;align-items:center;margin:0;font-size:12px;color:var(--sub)}.rp-legend span{border-radius:6px;padding:0 8px;background:#fff;box-shadow:0 0 0 1px var(--ln)}
.rp-scroll{overflow:auto}
.rp-heat{width:100%;border-collapse:separate;border-spacing:0;font-size:12.5px}
.rp-heat th{font-size:11.5px;color:var(--mute);font-weight:700;padding:6px;text-align:right;border-bottom:1px solid var(--ln);white-space:nowrap}
.rp-heat th[scope=row]{text-align:left;color:var(--ink);font-weight:600;font-size:12.5px;border-bottom:1px solid #f3f5f4}
.rp-heat td{padding:0;text-align:right;border-bottom:1px solid #f3f5f4;min-width:42px;height:30px;color:var(--sub)}
.rp-heat td button{width:100%;height:30px;border:0;background:transparent;text-align:right;padding:0 8px;color:inherit;font-weight:inherit}
.rp-heat td:not(:has(button)){padding:0 8px}
.rp-heat td.n{color:#b5bdb9;text-align:center}.rp-heat td.sum{font-weight:800;color:var(--ink);padding:0 8px}
.rp-heat tfoot td,.rp-heat tfoot th{font-weight:800;border-top:1px solid var(--ln);color:var(--ink);padding:6px 8px}
.h1{background:#eef7f2}.h2{background:#d7eee2}.h3{background:#b3dec8}.h4{background:#7fc6a3;color:#fff!important;font-weight:700}.h5{background:#1f7a5a;color:#fff!important;font-weight:700}
.rp-legend .h4,.rp-legend .h5,.rp-legend .h3,.rp-legend .h1{box-shadow:none}
.tp-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:10px}
.tp-card{padding:14px;display:grid;gap:8px}.tp-card input{border:0;font-weight:800;font-size:15px;padding:2px 0;width:100%}
.tp-card textarea{width:100%;border:1px solid var(--ln);background:var(--bg);border-radius:10px;padding:9px 11px;font:inherit;resize:vertical}
.tp-foot{display:flex;gap:6px;align-items:center;font-size:12px}
.raw-tabs{display:flex;gap:4px;background:#fff;border-radius:12px;box-shadow:0 0 0 1px var(--line,#e5e8e7);padding:4px;margin-bottom:14px;width:max-content}
.raw-tabs button{border:0;min-height:0;padding:6px 14px;border-radius:9px;background:transparent;color:#56625d;font-size:13px}
.raw-tabs button[aria-selected=true]{background:#1a2320;color:#fff;font-weight:700}
.nav-number.hot{background:#d9383a!important;color:#fff!important}
.quick-bar{position:relative}
.quick-call{position:absolute;left:28px;right:28px;top:calc(100% - 4px);z-index:30}
.call-card{display:flex;align-items:center;gap:12px;background:#fff;border-radius:14px;box-shadow:0 0 0 1.5px #1f7a5a,0 14px 34px #00000024;padding:11px 14px;animation:callIn .2s ease-out}
.call-card button{min-height:0}
.call-dot{width:10px;height:10px;border-radius:50%;background:#d9383a;box-shadow:0 0 0 4px #fff0ef;flex:none;animation:callPulse 1.2s ease-in-out infinite}
.call-main{flex:1;min-width:0}.call-main b{font-size:16px}.call-main span{font-weight:700;margin-left:6px}.call-main small{display:block;color:#56625d;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@keyframes callIn{from{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:none}}
@keyframes callPulse{50%{box-shadow:0 0 0 7px #fff0ef}}
@media(prefers-reduced-motion:reduce){.call-card,.call-dot{animation:none}}
@media(max-width:1300px){.pg-wrap{grid-template-columns:minmax(0,1fr) 300px}.rp-kpis{grid-template-columns:repeat(2,1fr)}.rp-grid{grid-template-columns:1fr}}
@media(max-width:1050px){.pg-wrap{grid-template-columns:1fr}.pg-drawer{position:static;max-height:none}.pg-search{width:100%;margin:0}}

.ib-ico{width:15px;height:15px;flex:none;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;vertical-align:-2px}
.pg-month button{display:grid;place-items:center;padding:0;line-height:1}
.rp-hb i{justify-self:start}
.pg .pg-month button{font-size:18px;color:var(--ink)}
.lg-bot{color:#1f7a5a;font-weight:700}

/* ===== 0.50 남은 화면(판매 분석·주문·고객 카드·수집 상태·원문함)을 0.46 토큰으로 통일 ===== */
.pg-head h1.pg-title{font-size:18px;margin:0;font-weight:800;letter-spacing:0}
.pg-head .raw-tabs{margin:0;box-shadow:none;background:var(--bg)}
.pg-head .raw-tabs button[aria-selected=true]{background:#fff;color:var(--ink);box-shadow:0 1px 3px #00000018}
.sl-range{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--mute)}
.sl-range input{width:auto;min-height:0;border:1px solid var(--ln);background:var(--bg);border-radius:9px;padding:4px 8px;font-size:12.5px}
.sl-cols{gap:1px}.sl-cols i{min-width:2px}
.sl-table td{vertical-align:middle}.sl-table td:nth-child(n+3),.sl-table th:nth-child(n+3){text-align:right;white-space:nowrap}
.sl-name{font-weight:600;max-width:340px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sl-table small{color:var(--mute);font-size:11.5px}
.sl-share{width:90px}.sl-share i{display:block;height:8px;border-radius:4px;background:var(--g);min-width:2px}
.rp-card>.ib-ghost{margin-top:4px}
.rp-note p{margin:0 0 8px}
/* 기존 화면 구성요소 — 새 토큰으로만 옷을 갈아입힌다(동작·구조는 그대로) */
.pg-legacy .panel,.pg-legacy .order-card,.pg-legacy .inbox-message,.pg-legacy .orders-table,.pg-legacy #kakao-section,.pg-legacy .inbox-list,.pg-legacy .related-cases{background:#fff;border:0;border-radius:14px;box-shadow:0 0 0 1px var(--ln);padding:14px 16px;margin:0}
.pg-legacy .orders-table{padding:4px 0;overflow:hidden}
.pg-legacy .panel h2,.pg-legacy .panel h3,.pg-legacy .section-head h2,.pg-legacy .section-head h3,.pg-legacy .channel-head h2,.pg-legacy .channel-head h3{font-size:14px;font-weight:800;margin:0 0 8px}
.pg-legacy .panel p,.pg-legacy .inbox-body{font-size:12.5px;line-height:1.6}
.pg-legacy .meta,.pg-legacy .muted{font-size:12px;color:var(--mute)}
.pg-legacy .status-line{padding:7px 0;font-size:13px;border-bottom:1px solid #f1f4f2;gap:12px}.pg-legacy .status-line span{font-size:12.5px;color:var(--sub)}
.pg-legacy .next-action{background:var(--ambs);color:#7a4d06;border-radius:10px;padding:8px 12px;font-size:12.5px;margin:0;border:0}
.pg-legacy .error-box{background:var(--reds);color:var(--red);border-radius:10px;padding:8px 12px;font-size:12.5px;margin:6px 0}
.pg-legacy .empty{background:#fff;border:0;box-shadow:0 0 0 1px var(--ln);border-radius:14px;padding:36px 20px}
.pg-legacy .case-toolbar,.pg-legacy .order-toolbar{display:flex;gap:8px 12px;align-items:end;flex-wrap:wrap;background:#fff;border-radius:14px;box-shadow:0 0 0 1px var(--ln);padding:10px 14px;margin:0}
.pg-legacy label{font-size:12px;color:var(--sub);font-weight:600;margin-bottom:0}
.pg-legacy input:not([type=checkbox]):not([type=radio]),.pg-legacy select{min-height:34px;padding:5px 9px;border:1px solid var(--ln);background:var(--bg);border-radius:9px;font-size:13px}
.pg-legacy textarea{border:1px solid var(--ln);border-radius:10px;font-size:13px}
.pg-legacy button{min-height:32px;padding:5px 12px;border-radius:9px;border:1px solid var(--ln);background:#fff;font-size:12.5px;color:var(--ink)}
.pg-legacy button:hover{background:var(--bg)}
.pg-legacy button.primary,.pg-legacy .primary{background:var(--g);border-color:var(--g);color:#fff;font-weight:700}
.pg-legacy button.quiet,.pg-legacy .quiet{border:0;background:transparent;color:var(--sub)}
.pg-legacy .raw-tabs button{border:0;min-height:0}
.pg-legacy .badge{border-radius:999px;padding:1px 8px;font-size:11px;font-weight:700;background:#eef1f0;color:var(--mute)}.pg-legacy .badge.open{background:var(--reds);color:var(--red)}.pg-legacy .badge.done{background:var(--g2);color:var(--g)}
.pg-legacy table{width:100%;border-collapse:collapse;font-size:12.5px}.pg-legacy th{font-size:11.5px;color:var(--mute);text-align:left;padding:7px 8px;border-bottom:1px solid var(--ln);font-weight:700}.pg-legacy td{padding:7px 8px;border-bottom:1px solid #f1f4f2}
.pg-legacy details{border-top:0;margin:0;padding-top:0}.pg-legacy summary{font-size:12.5px;color:var(--sub)}
.pg-legacy .case-row{border:0;border-radius:12px;box-shadow:0 0 0 1px var(--ln);padding:12px 14px}.pg-legacy .case-row:hover{box-shadow:0 0 0 1px #bcd9cb}
.pg-legacy .context-order{border-top:1px solid #f1f4f2;padding:10px 0;font-size:13px}
.pg-legacy .order-table-head{font-size:11.5px;color:var(--mute);font-weight:700;padding:8px 16px;border-bottom:1px solid var(--ln);background:#fff}
.pg-legacy .order-table-row{padding:10px 16px;border-bottom:1px solid #f1f4f2;border-radius:0;box-shadow:none;font-size:13px}.pg-legacy .order-table-row:hover{background:#fafcfb}
.pg-legacy .pagination{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:12px;color:var(--mute);padding:0 4px}
.pg-legacy .timeline{border-top:1px solid var(--ln);padding-top:12px;margin-top:12px}.pg-legacy .event{font-size:13px;border-left-color:#cfe3d8}
/* 수집·보관 상태: 카드 두 줄 배치 */
.pg-legacy[data-view=connections]{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}
.pg-legacy[data-view=connections]>.pg-panel:first-child,.pg-legacy[data-view=connections]>#device-panel{grid-column:1/-1}
@media(max-width:1100px){.pg-legacy[data-view=connections]{grid-template-columns:1fr}.rp-grid{grid-template-columns:1fr}.rp-kpis{grid-template-columns:repeat(2,1fr)}}
.pg-legacy .order-toolbar{justify-content:flex-start}.pg-legacy .order-toolbar>div:first-child{margin-right:auto}.pg-legacy .order-toolbar select{width:auto}
.pg-legacy .case-toolbar label{min-width:200px}.pg-legacy .case-toolbar label input{min-width:220px}
.past-pick{display:inline-flex;gap:6px;align-items:center}.past-pick input{width:auto}
/* 클레임 구분(2026-09-29 승인 A안): 클레임 = 주황, 중대 = 빨강. 장부·리포트·통합 상담 목록 공통. */
.ib-tag.amb{background:var(--ambs);color:var(--amb);font-weight:700}
.pg-table tr.sev-amb td{background:#fffaf0}.pg-table tr.sev-red td{background:#fff6f5}
.pg-table tr.sev-amb td:first-child{box-shadow:inset 3px 0 var(--amb)}.pg-table tr.sev-red td:first-child{box-shadow:inset 3px 0 var(--red)}
.pg-table tbody tr.sev-amb:hover td,.pg-table tbody tr.sev-red:hover td{background:#fafcfb}.pg-table tr.on.sev-amb td,.pg-table tr.on.sev-red td{background:var(--g2)}
.pg-sum .sv-amb b{color:var(--amb)}.pg-sum .sv-red b{color:var(--red)}
.rp-kpi.sev em{font-style:normal;font-weight:700}.rp-kpi.sev em.sv-amb{color:var(--amb)}.rp-kpi.sev em.sv-red{color:var(--red)}
.rp-claims{margin-bottom:12px}.rp-cl .rp-cl-txt{white-space:normal;max-width:340px}
.rp-cl tr.sev-amb td{background:#fffaf0}.rp-cl tr.sev-red td{background:#fff6f5}.rp-cl td{vertical-align:top}
#ib-nick.armed{background:var(--ambs);color:var(--amb);border-color:var(--amb)}